Neale Jackson is all about the personal touch - and his value for money services won't leave you out in the cold.
It’s just a white box with a few pipes connected to it, usually tucked away in a cupboard and easily forgotten. But a broken boiler is big trouble at any time of year.
Aside from the inconvenience there’s the cost factor; a neglected boiler is more likely to be broken beyond repair... and that means shelling out around £2.5k for a replacement.
Swift Gas owner Neale Jackson has been in the plumbing, heating and gas industry for nearly 30 years. He made Sheffield his home seven years ago and has built up a successful business by offering local people a quality, honest service based on his years of experience. He says:
“I believe in having a good relationship with my customer where a bond of trust is built, and a lot of my good friends today started out as customers."
The vast majority of Neale’s clients are in the North and West of Sheffield, in areas like Stocksbridge, Stannington, Deepcar, Penistone, Dore and Totley... and all points in between.
“You’re more efficient when all your jobs are close together so I’d rather condense my work into one area,” he says.
“I’ll never book more than four jobs into any single day and I always leave gaps in between, because that gives me the leeway to tackle any problems that occur and also to react immediately to an emergency call-out.”
While Neale is a sole trader he has a working relationship with another company based in Chapeltown. “So if a job needs all hands on deck there are four lads I can bring on board for things like boiler installations.”
Neale’s a familiar figure in the area. When he’s not out and about repairing, servicing and installing boilers he’s out on his bike. Neale has been a keen mountain biker since moving to Sheffield, entering the local Steve Peat race at Grenoside and enduro races in Scotland and Wales. This year he’s joined the local Sheff Rec CC where he’s going to have a go at time trial and hill climb events.
You’ll also see him regularly at other local independent businesses such as Langsett Cycles on Penistone Road with Danny, Kippy and Steve or Rivelin Park and Café, often in the company of his four-year-old daughter Eva.
“My ethos is to shop local. We’ve got some great businesses offering everything we could need, and if we all shop local it keeps the money in Sheffield and promotes growth.”
Meanwhile Neale’s top tip to all customers is: don’t neglect that box on the wall. Whether they are in or out of warranty, boilers need an annual service and when people forget or just stop that’s where the problem lies.
Neale always puts a big sticker on any boiler he services, reminding customers when the next service is due. And he’s happy to make a note in his diary and give them a reminder call if asked.
Boiler servicing starts from £75 depending on make and model, Swift Gas also carry out central heating checks on the radiators, thermostats etc. which are included in the price, which makes the service package they offer the most comprehensive value for money in the local area.
Neale says: “I believe in giving value for money. As the central heating system is connected to the boiler I feel it makes sense to check this at the same time, offering expert advice on any work that may need to be carried out to the central heating system.”
Swift Gas are still operating during the coronavirus outbreak. Just contact Neale on 07733 605734.