Autohaus Dolby have adapted to the crisis, to ensure their customers are safe on the roads.
We are truly living in exceptional times, and as this is being written we are over a month into the Coronavirus restrictions in the UK. Many of us getting used to a new kind of 'normal' where everything we do is impacted in some way by the virus.
People and businesses have adapted in different ways to cope, and at Autohaus Dolby owner Matthew Dolby is confident that the business is flexible to continue helping Sheffield's population stay mobile.
“It's been a culture shock for everybody, but we've been able to adapt to meet the challenge. We're fortunate that our reception area is pretty generous, which is perfect for social distancing. We've found that offering free courtesy cars and a collection and delivery service with over the phone contactless payments has really helped people, especially when they're worried about leaving the house.
"Out of our customer base we've found that around 75% of people are still using their cars regularly, whether that's because they're still working or because they need to shop for themselves, neighbours and relatives. Especially since JCT600 Volkswagen at Meadowhead closed, we've found ourselves increasingly dealing with people's breakdowns and making sure that they are safe whilst they're out and about making those very necessary journeys.”
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